1139 North 27th Street, Suite A, Billings MT, 59101
These are helpful hints to make your time with us more comfortable.
Tuesday-Friday 10-7 Saturday 10-5
THE GIFT OF BLISS..
Gift Certificates are available in any amount and may be purchased at the spa, by phone at 406-256-9772 or you may contact us below.
Out of town? Too busy? No problem.
eGift cards are available in any dollar amount. Need a last minute gift? For eGift cards, click here. Or we will mail your gift certificate to you.
Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates even if lost, misplaced or stolen. Gift certificates cannot be redeemed as cash. Gift Certificates must be mentioned when making your appointment.
Spa Packages: Spa packages and Spa Day appointments must be pre-paid or held with a credit card, and require a 48 hour advance notice of cancellation. If less than a 48 hour notice is received, 50% to 100% of service price will e charged.
Check policy: We accept checks. All returned checks will have a $35.00 return check fee charged. Prices vary according to individual technicians and prices are subject to change without notification.
Cancellation Policy: Regular appointments; should it be necessary to cancel an appointment, we require a minimum of 24 hour advance notice. We request all cacellations be done by phone.
If less than a 24 hour notice is received, 50% to 100% of service price will be charged.We reserve the right to refuse service to anyone for any reason.
Return Policy: It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at Willow Creek Dayspa.
WHAT SHOULD I BRING TO THE SPA?
You will be provided with a robe and slippers to change into before your spa treatment. What should you wear under the robe? That is up to you. Our spa therapists are well trained in all appropriate draping techniques and will only expose the portion of your body that is being treated at the time.
SHOULD I TELL ANYONE ABOUT ANY PHYSICAL, MEDICAL OR ALLERGY CONCERNS?
Upon arrival to the spa, you will be asked to complete a brief health history questionnaire to assist the spa technicians in providing you the best possible experience and to assure your maximum safety and comfort. We encourage you to disclose any pertinent health conditions that may affect your spa experience.
Please be advised: If you are pregnant, have a cardiovascular condition, circulation problems, or may be allergic to certain items, please advise your technician. Please do not shave 24 hours before all spa body treatments, but men may shave the morning of their facial treatment.
Note to our wonderful Guests...please give us 24-48 hours notice on all cancellations. We will charge Gift Certificates and Credit Card for all appointment times held. No part of this site may be copied (406) all property is the copywrite of individual artists.